ClearDesk: AI customer support that shows its work
ClearDesk answers your customers in their own language — including Arabic and other RTL scripts, at no extra charge — on one flat per-seat price. When it cannot resolve a request, it opens a ticket for a human on the next business day. No black box. No surprise invoices.
Flat per-seat pricing. A conversation is 30 minutes of back-and-forth — overages are throttled, never shut off.
Trust signals for support desks
Inspired by privacy-first / compliance UX patterns (clear CTAs, no over-claim). ClearDesk is an AI support desk — not a live 24/7 call center.
Published billing definition
A conversation is 30 minutes of back-and-forth. Overages are throttled, never shut off. You read the math before you buy.
Transparent answers
Every AI answer cites the knowledge source it used — not a hidden model you cannot explain.
Privacy-respecting
Inputs are used only to generate replies and are never sold. Retention and rights are on our Privacy page.
Honest limits
Decision-support with a documented handoff. We do not claim 24/7 staffed support, guaranteed resolution, or certification seals we do not hold.
How ClearDesk runs
Connect
Drop the widget on your site or forward your support inbox. Every new message lands in one shared desk.
Understand
The language is detected automatically (10 languages incl. Arabic / RTL). Intent and risk are scored transparently.
Answer
Routine questions are answered from your knowledge base, in the customer’s own language, with citations you can audit.
Hand off
When the AI is unsure, it opens a ticket for a human to answer on the next business day — never a silent failure, never a fake "agent is typing".
Learn
Every answer and handoff is logged, so you can refine the KB and watch quality improve week over week.
message → detect language → answer from your KB → if unsure: open ticket (next business day) → log every step → your team reviews
See ClearDesk in action
A product preview — the conversation below shows how ClearDesk answers, detects language, and hands off to a human. No account needed to look.
Pricing
Indie
$9/mo
billed monthly
1 seat · ~200 conversations/mo · AI answers · KB sync · handoff tickets
IndieGrowth
$29/mo
billed monthly
3 seats · ~1,000 conversations/mo · shared KB · SLA transparency · routing
GrowthScale
$79/mo
billed monthly
10 seats · ~4,000 conversations/mo · SSO-ready · DPA · priority routing
ScaleClearDesk vs typical AI support
| Dimension | ClearDesk | Typical AI support |
|---|---|---|
| Pricing model | Flat per seat | Per-resolution or per-token, hard to predict |
| Human handoff | Built in — next-business-day ticket | Often none, or silent failure |
| Language coverage | 10 languages incl. Arabic / RTL, no surcharge | English-first, surcharge for extra languages |
| Billing transparency | Definition published before you buy | Buried in fine print |
Use qualified human review for legal, safety, or high-liability replies — ClearDesk is decision-support with a documented handoff, not a replacement for your team.
FAQ
How is pricing transparent?
One flat per-seat price. A "conversation" is 30 minutes of back-and-forth or until the customer stops messaging; overages are throttled (slower replies), never shut off. The billing definition is published on the pricing page before you buy.
What happens when the AI cannot resolve a request?
It opens a ticket for a human to answer on the next business day. The AI never implies a live human is typing. No 24/7 staffed support is claimed.
Which languages does ClearDesk support?
The interface and AI replies cover 10 languages including Arabic (RTL) at no extra charge. Language is detected from the message; English is the safe fallback for ambiguous text.
Is it free?
Yes — the Free tier covers a limited number of conversations per month, no card required. Paid tiers are Indie $9/mo, Growth $29/mo, Scale $79/mo; annual billing is 10 months’ price.
Is my customer data safe?
Inputs are used only to generate replies and are never sold. Retention, sub-processors, and your rights are described on our Privacy page; Enterprise can include a DPA on request.
Which countries can I use it in?
As a cloud web app, ClearDesk is reachable from any country with internet access. Payment availability via our merchant of record (Waffo Pancake) may vary by processor and region.
Does it replace my support team?
No. ClearDesk handles first-pass answers and routing; your team owns the hard cases through the handoff tickets. It is a force-multiplier, not a seat-killer.
What this is NOT
- Not a 24/7 staffed human support line.
- Not a guarantee of resolution or a refund.
- Not a full helpdesk replacement unless stated on pricing.