Blog — ClearDesk

How is pricing transparent?

One flat per-seat price. A conversation is 30 minutes of back-and-forth or until the customer stops messaging; overages are throttled, never shut off. The billing definition is published before you buy.

What happens when the AI cannot resolve a request?

It opens a ticket for a human to answer on the next business day. The AI never implies a live human is typing.

Which languages does ClearDesk support?

10 languages including Arabic (RTL) at no extra charge. Language is detected from the message; English is the safe fallback.

Is it free?

Yes — the Free tier covers a limited number of conversations per month. Paid tiers are Indie $9/mo, Growth $29/mo, Scale $79/mo (annual = 10 months’ price).

Is my customer data safe?

Inputs are used only to generate replies and are never sold. Retention and rights are on our Privacy page; Enterprise can include a DPA.

Which countries can I use it in?

As a cloud web app, ClearDesk is reachable worldwide. Payment via Waffo Pancake may vary by region.